Cart

No products

Shipping $0.00
Total $0.00

Cart Check out

Categories

Home>AS/NZS 10002:2014

AS/NZS 10002:2014

AS/NZS 10002:2014

Guidelines for complaint management in organizations

standard by Australian/New Zealand Standards, 01/01/2014

More details

Download

PDF AVAILABLE FORMATS IMMEDIATE DOWNLOAD
$67.49 tax incl.

$160.69 tax incl.

(price reduced by 58 %)

1000 items in stock

Full Description

Provides guidance on complaint handling within an organization, including the planning, design, operation, maintenance and improvement of a complaint handling system.

Product Details

Published: 01/01/2014 File Size: 1 file , 640 KB

Document History

  1. AS/NZS 10002:2014

    currently
    viewing


    Guidelines for complaint management in organizations

  2. Most Recent

  3. AS ISO 10002-2006/Amdt 1-2011


    Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004, MOD)

  4. Historical Version

  5. AS ISO 10002-2006


    Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004, MOD)

  6. Historical Version